[ 25.09.29 ] Alimtalk web send rebuilt

Overview

The Alimtalk web send screen and the send agent were rebuilt. Send throughput, system stability, and maintenance efficiency all improved, and a shared SDK-based module gives you a consistent send experience as new channels are integrated. You can now send Alimtalk from the Kakao message send menu.

Key updates

■ System architecture

• Moved from the ITA Agent model to the OmniAgent architecture

■ SDK-based send module

• Send logic is built as an SDK and surfaced through a single GUI for a consistent customer experience
• Lays the groundwork for a single-agent basis for statistics and more

Improved variable substitution

• The old fixed variable structure is replaced by up to 20 free-form variables

What you get

💡 For customers: a better user experience and service quality

• Send success rate and processing speed improved, so dropped and delayed messages are minimized.
• Free-form variables make per-customer personalized notifications possible.

⚙️ For operations: better system efficiency and scalability

• Sharing one SDK makes integrating new channels (RCS, Brand Message, and others) considerably more efficient.
• Standardized send logic cuts the engineering time needed for maintenance and improvements.

Notes

• Existing Alimtalk templates and send history remain available in the message box, exactly as before.
• Alimtalk templates still use the existing screen. The template registration screen will be rebuilt later.